When you choose to purchase products from Palpung Zhyisil Chokyi Ghatsal, you support all of our activities:

• the preserving of Buddhist texts
• publishing new books on Buddhism
• keeping our older books in print, and
• our book donation programs.

Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions

Shipping & Delivery

We will endeavour to dispatch your order within 48 hours and will send it by economy mail unless otherwise advised. Some orders may be shipped in two or more packages and these may not arrive simultaneously. Delivery time will vary depending on shipping method and destination. There is an order minimum of US$10.

Privacy & Security

We use a third party, Flo2Cash (www.flo2cash.co.nz), for receiving and recording your credit card details. This is a SSL secured server, commonly used for online shopping. This method ensures that all your transaction details are kept confidential. We will not forward any of your details to any other organization or company. We will add your e-mail to our mailing list for updates such as new items or special offers. We do not send very many e-mails, and they will always relate to our publications and activity. If you do not want your e-mail address added to our e-mail list, please let us know.

Returns & Replacements

We accept returns if you contact us within 10 days of receipt (except for audio, music, & video tapes unless defective.) Returns are to be sent to us at PO Box 6259 Wellesley Street, Auckland, New Zealand

Ordering

You can order by fax +64 9 268 0786, e-mail, online or post to PO Box 6259, Wellesley Street, Auckland, New Zealand.

Payment, Pricing & Promotions

We accept Visa and Mastercard and account holder orders for internet orders. We do accept private personal cheques providing they are in the currency of the issuing bank.
Credit cards (as listed above) or International Money Orders in NZ currency work best. We cannot accept EuroCheques at this time.
All prices are listed in US dollars.
A purchase of 3 or more items will receive a 20% discount